Choose a WordPress Maintenance & Support
Plan Today
Transparent all-inclusive pricing. No long-term contracts. 30-day money-back guarantee.
WordPress care without worries. Set sail with confidence.
save 13%
Can't make your mind up? View our full feature comparison below.
All Plans Include
The essentials that every WordPress site should have.
Compare Plan Features
Here’s what you’ll get with each plan
Setup Fee
$0
$0
$0
Support for 1 Site
Onboarding Health Audit
Monthly Reporting
Essentual WordPress Maintenance
Same-Day Security Updates
Monthly Module Updates
Monthly Theme Updates
WordPress Health
24/7 Uptime Monitoring
Daily Security Scan
Monthly Broken Link Scan
Monthly Manual Site Check
Monthly Speed Test
Best Practices
Offline Updating
Staging Site for Testing
GIT Version Control
Detailed Work Notes
Testing After All Updates
WordPress Security & Backups
Hack/Malware/Down Recovery
Daily Offsite Backups
Monthly Offsite Backups
Anti-Spam Protection
Optional
Optional
Optional
Spam Firewall Protection
Optional
Optional
Optional
Basic Website Hosting & SSL
Optional
Optional
Unlimited WordPress Helpdesk & Repairs
Helpdesk Support
Woocommerce Support
Membership Site support
LMS Site support
Bug Fixes & Repairs *
Install & configure pre-built plugins
User login & password management
Google Search Console Help
Google Analytics Help
Unlimited WordPress Webmastering
Unlimited Update Tasks *
Top Priority Support
Average response time
within 24hrs
within 12hrs
within 8hrs
All prices are in USD.
* Subject to reasonable use. Small Repair and Update Tasks must be requested one at a time and take no more than 15 minutes, only urgent tasks are completed on weekends.
HOW TO GET STARTED
What to Expect When You Choose Site Raft
See how easy it is to get started with WordPress support and maintenance.
Subscribe To A Plan
Review our WordPress Care Plans and subscribe to the one that best fits your needs. No long-term commitments required.
Share Your Site's Details
After signing up, you'll complete a brief website profile form. This gives us the necessary information to access and effectively manage your WordPress site.
We Audit and Onboard Your Site
We perform a comprehensive audit of your WordPress site, mapping out its structure and unique features. Our team creates a tailored maintenance strategy, ensuring a smooth transition to our care.
Ongoing Maintenance Begins
Relax as we handle regular proactive maintenance, security checks, and content updates. Our support team is always ready to assist with any WordPress-related needs.
FAQS
Frequently Asked Questions
Find answers to commonly asked questions about our support services. If we don't answer your question here please Contact Us.
What's included in your WordPress care plans?
Our WordPress care plans are designed to keep your site sailing smoothly in all conditions.
We provide 24/7 expert support, regular updates to WordPress core, themes, and plugins, and robust security monitoring with malware removal.
You'll also benefit from daily off-site backups and performance optimization.
Our Pro Plan even includes unlimited small tasks under 30 minutes.
All plans come with our 30-day money-back guarantee and no long-term contracts, ensuring you have the flexibility and peace of mind you need.
How do I get started with Site Raft's WordPress maintenance service?
Setting sail with Site Raft is a breeze.
First, choose the plan that best fits your needs and subscribe. You'll then complete a brief website profile form to give us the lay of the land.
Our team will perform a comprehensive audit of your site, implement initial optimizations, and create a tailored maintenance strategy.
From there, you can relax as we take the helm of your WordPress maintenance, keeping your site in shipshape condition.
Do you support WooCommerce websites?
Absolutely! We're well-versed in navigating the waters of e-commerce.
Our care plans fully support WooCommerce websites, ensuring your online store stays secure, up-to-date, and running at peak performance.
We handle all aspects of WooCommerce maintenance, from plugin updates and security checks to assisting with minor WooCommerce-related tasks.
What are your typical response and resolution times?
We respond swiftly to keep your site on course. You can typically expect an initial response within 4-8 hours, often much faster.
Resolution times depend on the complexity of the issue, but we try to resolve most problems within 48 hours.
For urgent matters, our team is available 24/7 to address critical problems promptly.
Can I upgrade or downgrade my plan?
Absolutely! We understand that your needs may change over time, and we've made it easy to adjust your course.
You can upgrade or downgrade your plan at any time without any penalties. The new rate will be applied to your next billing cycle, ensuring a seamless transition.
If you need help choosing the right plan, our support team is always ready to assist you in finding the perfect fit for your WordPress voyage, whether you need to scale up or streamline your services.
What if a Repair or Task takes longer than 15 minutes?
We'll provide you with an estimate of how many hours the task will likely take. To proceed with the work, you'll need to purchase retainer time at our current hourly rate for the estimated duration. Once you've bought the necessary retainer time, we'll begin the work. Any unused time from your retainer is saved on your account for future use.
RAFT REVIEWS
Happy Captians and Clients
Discover how Site Raft has helped businesses like yours navigate the choppy waters of WordPress management.
A Lifeline for My Online Store
Site Raft has been a lifesaver for my online store. They fixed issues I didn't even know existed and keep my site running faster than ever. I can focus on my business knowing my website is in good hands.
Sarah J.
Small Business Owner
The Silent Crew of Our Clients' Sites
We use Site Raft for all our clients' WordPress sites. Their proactive approach to maintenance has prevented countless potential issues. They're like a silent crew for our websites.
Mark T.
Marketing Agency Director
Reliable Support When It Matters Most
Our donation pages used to crash during big fundraising events. Since we started with Site Raft, we haven't had a single outage. Their support has directly contributed to our ability to help others.
Laura C.
Non-Profit Organizer
Saving Time for What Really Matters
As a tech guy, I thought I could handle our WordPress site myself. Turns out, Site Raft saves me hours every week that I can now spend on developing our product. They're an essential part of our team.
David R.
Tech Startup Founder
Stress-Free WordPress Management
I was constantly stressed about updates breaking my site. Site Raft takes care of all that now, and they're always there when I need help with anything. My site has never looked or performed better!
Emily S.
Lifestyle Blogger
Scaling with Confidence
Site Raft's expertise has been crucial as our platform grew. They've handled everything from performance optimization to security hardening. With them, scaling our WordPress site has been "smooth sailing".
Michael B.
-learning Platform Owner
We Are Site Raft
Your WordPress Support Team
Site Raft offers WordPress support and maintenance for businesses of all sizes. We fix issues, install updates, enhance security, and optimize performance. Our goal is to let you focus on your business while we keep your site running smoothly. With Site Raft, you get skilled WordPress experts for maintenance, support, and small tasks.
We live and breathe WordPress. From fixing complex issues to implementing new features, we're passionate about making your WordPress site the best it can be.
From custom themes to plugin conflicts, from content management to e-commerce solutions, we have the expertise to navigate every aspect of WordPress.
Whether through email or chat, having a WordPress support professional at your fingertips provides peace of mind and quick solutions to your website challenges.
Site Raft is a WordPress support service founded by 2440 Media, a Pittsburgh-based web design firm with over two decades of experience. We bring our local values and global expertise to every project.
Ready to Set Sail with Site Raft?
With Site Raft, you'll have a crew of experts by your side, ensuring your site stays shipshape. Get On Board! Our expert support is just a click away!